Bloom helps enable brick-and-mortar locations to begin collecting customer data as soon as a guest walks in the door, whether or not they make a purchase, connect to WiFi, or otherwise engage with the business. Their cutting-edge customer intelligence engine collects customer data from multiple channels, including WiFi sensors, online and offline behavior, social media, and point of sales systems.

Bloom’s proprietary algorithms incorporate machine learning, predictive analytics, attribution models and artificial intelligence to deliver deep customer insights while building detailed customer profiles.

Bloom customers can leverage customer intelligence and analytics to personalize their guests' experience; engage in reputation management; reduce churn; and increase frequency, spend, and guest satisfaction.